Causes of Elevator Stuckness and How to Handle It Quickly

Elevators are specially designed to meet the needs of moving through high floors, not only saving time and effort but also playing an important role in ensuring the lives of users. Focusing on elevator safety, especially safety devices, is extremely important to prevent unwanted incidents.

Elevator hang-up, stuck is a situation where the elevator, during operation, suddenly stops, which can happen between floors or after reaching the floor. The causes of this situation can come from internal technical problems of the elevator, and can also be due to other objective reasons that appear during use.

So, what is the cause of the elevator getting stuck? How to handle this situation? Let's find out more about this issue with Sankyo Elevator in the article below!

SEE MORE PRODUCTS:

INCIDENTS LEADING TO ELEVATOR BLOCKAGE

Elevator jams are a serious issue that requires immediate attention and resolution. Here are some of the issues that are relevant to this topic:

The elevator lost power.

The elevator suddenly plunged into darkness, abruptly stopping while the system was operating. This incident can suddenly appear at any time, regardless of whether it is due to subjective factors or user impact.

Elevator stuck due to not being equipped with Photocell door safety device

Photocell door safety bar, known by many different names such as elevator infrared curtain, elevator door sensor or elevator door photosensor, plays an important role in ensuring the safety of elevator users. The basic function of this device is to detect obstacles and activate the protection system. When any obstacle appears or any factor affects the elevator door, Photocell will immediately send a signal, requesting the elevator door not to close and simultaneously stop the elevator operation.

In the absence of this device, if there is an obstacle or foreign object, the elevator door will not be detected and continue to close. However, when closing to a certain level and still stuck with foreign objects, the elevator will be stuck. To avoid and overcome this situation, users need to learn about technical solutions and requirements and choose a reputable, genuine supplier, ensuring that all necessary safety equipment is fully equipped.

Stuck elevator due to improper cleaning

After a period of use, the elevator will be covered with a lot of dirt and debris. Therefore, maintaining the cleanliness of the elevator, especially in the door and slide area, plays an important role, helping the photocell sensor to work more sensitively. If the elevator cleaning process is not done properly every day, the residue in the slide can cause the sensor to be blurred, leading to the elevator opening and closing incorrectly and creating a jam.

Elevator jam due to lack of regular maintenance and servicing

Elevator jams are often the result of not performing proper and regular elevator maintenance and servicing. Maintaining elevators through maintenance activities is important to ensure that the product always operates stably, safely and smoothly. Maintenance also plays an important role in prolonging the life of the elevator and keeping the quality of operation maintained over time.

If elevator maintenance is not paid attention to, parts and components can easily have technical problems or break down, causing unsafe movement. The door safety device is a typical example; if not properly inspected and maintained, the safety signal can deteriorate and lead to elevator jamming.

To avoid such unfortunate situations, it is important to establish a regular elevator maintenance plan, carry out detailed checks on the system's performance using testing methods and ensure that the level of recognition and information processing is carefully checked. In case of serious elevator jamming or being stuck inside the cabin, it is essential to immediately call the rescue service via the cage button or personal phone to ensure timely handling of the incident.

Elevator stuck due to elevator control system error

Elevators are complex electronic devices, so if just one device fails, the entire system will stop working immediately and not follow the user's instructions.

Subjective in the process of using elevators

During use, your small actions may not be intentional but affect the quality of the elevator. For example, when you transport goods, you may accidentally hit the door, causing deformation or damage to safety devices such as Photocell.

Elevator jams require special attention and prompt resolution. Management and users must work together to maintain a safe and efficient elevator system.

HOW TO DEAL WITH ELEVATOR STICK PROBLEMS

When an elevator gets stuck, it is important to handle it quickly and effectively to ensure the safety of users. Here are some ways to handle an elevator jam:

Step 1: Stay calm

In many emergency situations, panic can have negative consequences that are just as disastrous. The most important thing is to remain calm. Otherwise, your ability to maintain fluency in finding a way out of the emergency will be affected. Especially when in a group of people, your panic can spread like a crowd, increasing the risk of losing control. In an elevator, a group of panicking people will certainly create a dangerous environment.

The next step is to take deep breaths and gestures like closing your eyes, then slowly opening them to get used to the darkness, which will help you get rid of the thought of being stuck in the elevator and not being able to get out. This way, you can stay positive and find a way to handle the situation more effectively. darkness and try to get rid of the thought of being stuck in the elevator and not being able to get out.

Step 2: Keep your body steady to avoid gravitational shock

Stand with your back against the wall, close to the control panel and hold the handrails firmly. Bend your knees slightly to prevent the elevator from suddenly stopping or drifting (note that you should only leave this position when the elevator has stopped and immediately return if you feel the elevator is unstable or drifting).

Step 3: Find a way to contact the outside

Once the elevator has stopped and your eyes have adjusted to the darkness, communicate with the outside world: use your phone to press the emergency button, call loudly, and knock on the elevator door. To avoid causing damage or increasing the risk of the elevator becoming unstable, use your key chain or wooden shoe heel instead of stomping or grabbing the door. This is especially important in elevators that are prone to fragility and instability, and helps maintain a calm demeanor in an emergency.

Step 4: Find a way to alert the outside world

If no one helps, find some hard metal objects: car keys, nail file, nail clippers, pointed shoe heels (scooter keys are the most suitable). With one hand, insert the metal object into the door slot and slowly spread it out. With the other hand, support it by holding onto the edge of the door and pulling slowly but firmly and decisively. Note that if using a key, we insert the split and still gently as when unlocking the lock, then use the split to close the door, avoid bending the split horizontally or it will break.

Open the door by inserting a pointed object (use a pen, book, wallet, etc.) into the crack and push the door open. While doing this, continue to call out loudly and make a sound loud enough to attract the attention of the person outside the door. Once the door is about 1.5cm open, a normal person should be able to open the door easily.

Step 5: Exit the stuck elevator

After opening the door, observe where the elevator is. In the case that the elevator is between two floors, prioritize going to the lower floor (note that when the elevator is between two floors, right below the elevator door may be a deep and dangerous shaft).

When jumping out of an elevator, do so decisively and do not re-enter the elevator. Be aware that standing at the door while the elevator is in motion can create a risk of injury from the elevator sliding down or up.

SEE MORE PRODUCTS:

NOTES WHEN ENCOUNTERING ELEVATOR STICK PROBLEMS

- Avoid climbing out of the emergency exit on the roof of the cabin because there are many electrical devices and slippery grease, posing a potential danger.

- When the rescue team arrives, wait for them to finish their work before exiting slowly, avoiding rushing to jump out of the cabin, especially when the elevator is stopped in the middle of the floor.

- In case of free fall of the elevator, do not stand or jump because it may collide with the ceiling of the cabin, causing head injury, and contact with the floor may cause broken legs or pelvic injury.

CHEAP AND REPUTABLE ELEVATOR REPAIR AND MAINTENANCE PLACE

Hoang Sa Viet SANKYO not only focuses on the aesthetic aspect of the project but also prioritizes quality and ensures top safety. All Sankyo Elevator products have achieved European EC safety certification, certified by the German Elevator Association, complying with EN-81 and EU standards of the European Union.

With a warranty period of up to 24 months and a team of technicians ready to support 24/7, Hoang Sa Viet SANKYO commits to quickly resolving all emergency situations such as elevator jams and program errors, bringing peace of mind to Vietnamese families.

The information about common causes of elevator jams and how to handle them mentioned above from Hoang Sa Viet SANKYO hopes to bring useful value to customers. With more than 10 years of experience in designing and installing elevators, along with leading technology, Hoang Sa Viet SANKYO is confident that it can provide the safest, most effective and suitable moving solutions for Vietnamese families.

Not only is the unit with decades of experience in design and construction, Hoang Sa Viet SANKYO also has a variety of home elevator product lines with diverse designs and materials, meeting the diverse choices of customers. Hoang Sa Viet SANKYO has gained the trust of hundreds of thousands of customers, affirming its position as a leading home elevator supplier.

“Hoang Sa Viet Elevator - Always with you on every floor!”

HOANG SA VIET ELEVATOR - THE LEADING PRESTIGIOUS ELEVATOR COMPANY IN VIETNAM

Consultant: 0942.222.075 Office Headquarters: 184/20 Le Dinh Can, Tan Tao Ward, Ho Chi Minh City Hanoi Headquarters: No. 229, Van Tri Street, Van Noi, Dong Anh, Hanoi Website: thangmaysankyo.vn Email: hungpham@hoangsaviet.com